- Introduction
Welcome to GROXE! By using our website (www.groxe.in) and purchasing from us, you agree to comply with the following terms and conditions. Please read them carefully before placing an order.
- Ordering & Payments
- All orders must be placed through our official website or authorized platforms.
- Prices are subject to change without prior notice.
- We accept online payments through secure payment gateways. Orders will be processed only after payment confirmation.
- Shipping & Delivery
- We deliver across India. Delivery times may vary based on location and product availability.
- Shipping charges, if applicable, will be mentioned during checkout.
- GROXE is not responsible for delays caused by courier services, unforeseen circumstances, or incorrect address details provided by the customer.
- Returns & Refunds
- Due to the perishable nature of our products, we do not accept returns.
- If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with proof (photos/videos).
- Refunds or replacements will be processed at our discretion after verification.
- Product Quality & Liability
- Our products are sourced directly from farmers, ensuring freshness and authenticity.
- GROXE is not liable for any allergic reactions or health issues arising from product consumption. Customers are advised to check ingredients before purchasing.
- Cancellations
- Orders can be canceled within 2 hours of placement. Once processed, cancellations are not possible.
- Refunds for canceled orders (if eligible) will be processed within 5-7 business days.
- Privacy & Data Protection
- We value your privacy. Any personal information collected will be used solely for order processing and customer service.
- GROXE does not share or sell customer data to third parties.
- Intellectual Property
- All content on this website, including text, images, logos, and branding, is the property of GROXE. Unauthorized use is strictly prohibited.
- Modifications to Terms
- GROXE reserves the right to update or modify these terms at any time. Customers are encouraged to review this page periodically.
- Contact Us
For any queries or concerns, reach out to us at:
📧 groxe2023@gmail.com
📞 +91 9080570057
By using our services, you agree to abide by these terms and conditions. Happy shopping with GROXE! 😊
